Shipping & Handling

If there is an apartment number or unit number associated with your address, please make sure to include it.

Please note: “Free Shipping” promotions are only valid for orders to Canada and the USA.

Canada Shipping Rates

Orders with a total value exceeding $50 will require a signature when received.

Usa Shipping Rates

Orders with a total value exceeding $50 will require a signature when received.

Global Shipping Rates

All orders will require a signature when received.

Order Processing

All orders placed on Monday-Friday, will begin processing the following business day. Please note, orders placed on Friday will begin processing on the following Monday or Tuesday in the case of a long weekend as our shipping department closes over the weekend. Ironworks Radiators Inc. will ship within 48 hours after processing has begun and pending credit verification.

Please expect 2-3 business days for shipping within Canada and the USA, and 7-9 business days for international shipping. Delivery times do not include Saturday, Sunday, or statutory holidays.

When international orders reach their destination country, they may be subject to customs clearance procedures which may cause delays beyond original delivery estimates. Additional fees may also be incurred dependent upon the destination country’s import laws. Ironworks Radiators Inc. is not responsible for the payment of any duties and taxes not included in the original purchase price.

Tracking Your Order

When your order has been processed and shipped, you will receive a shipping confirmation email with tracking details.
If you have not received a shipping confirmation within three business days of placing your order, please contact our customer support team for further assistance.

Lost and Damaged Items

Ironworks Radiators Inc. is not liable for damages incurred during transit. Goods damaged in transit are the responsibility of the shipping provider (Canada Post). Ironworks Radiators Inc. does not assume any responsibility for lost or damaged packages.